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Error creating record after update CRM Online 8.2 to 9.0

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Posted on by Community Member

Hello all,

We recently updated one of our environment to version 9.0

Since then we have been getting "Bad request" when trying to create a record through javascript.

The exact same code works just fine on the environments we haven't updated.

This is the object we are sending to create an incident record

entity = {
	casetypecode: 7,
	customerid_account@odata.bind:"/accounts(1AAF570D-A4E4-E711-80F7-3863BB344AC0)",
	subjectid@odata.bind: "/subjects(02b48911-69f3-e611-80f5-c4346bad92d0)",
	title: "Fourth Coffee (sample)"
}

This is the request

var req = new XMLHttpRequest();
req.open("POST", Xrm.Page.context.getClientUrl() + "/api/data/v8.2/incidents", true);
req.setRequestHeader("OData-MaxVersion", "4.0");
req.setRequestHeader("OData-Version", "4.0");
req.setRequestHeader("Accept", "application/json");
req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
req.onreadystatechange = function () {
    if (this.readyState === 4) {
        req.onreadystatechange = null;
        if (this.status === 204) {
            //Never gets here
        }
        else {
            Xrm.Utility.alertDialog(this.statusText);
        }
    }
};
req.send(JSON.stringify(entity));

Are there some modification that I have missed that need to be done for all request to get this working in this version ?
Any help would be greatly appreciated

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Verified answer

RaviKashyap 55,410 Moderator on at

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Hi Jon,

Can you try the below object-

-----------------

var entity = {};

entity.casetypecode = 7;

entity["customerid_account@odata.bind"] = "/accounts(1AAF570D-A4E4-E711-80F7-3863BB344AC0)";

entity.title = "Fourth Coffee (sample)";

entity["subjectid@odata.bind"] = "/subjects(02b48911-69f3-e611-80f5-c4346bad92d0)";

-----------------

Also, please ensure that you do have the casetypecode, account & subject passed in the above entity object

Hope this helps.

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Suggested answer

Aric Levin - MVP 30,190 Moderator on at

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You should also change your open statement to use v9.0 instead of 8.2 (api/data/v9.0/)

Hope this helps

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NODAL 860 on at

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Hi Jon,

Also try " var globalContext=Xrm.Utility.getGlobalContext();

globalContext.getClientUrl();" instead of Xrm.Page.context.getClientUrl()

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Verified answer

Nithya Gopinath 17,078 on at

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Hi Jon,

Try using the code below.

var entity = {}; entity.casetypecode = "7"; entity["customerid_account@odata.bind"] = "/accounts(1AAF570D-A4E4-E711-80F7-3863BB344AC0)"; entity["subjectid@odata.bind"] = "/subjects(02b48911-69f3-e611-80f5-c4346bad92d0)"; entity.title = "Fourth Coffee (sample)"; var req = new XMLHttpRequest(); req.open("POST", Xrm.Page.context.getClientUrl() + "/api/data/v9.0/incidents", true); req.setRequestHeader("OData-MaxVersion", "4.0"); req.setRequestHeader("OData-Version", "4.0"); req.setRequestHeader("Accept", "application/json"); req.setRequestHeader("Content-Type", "application/json; charset=utf-8"); req.onreadystatechange = function () { if (this.readyState == 4) { req.onreadystatechange = null; if (this.status == 204) { var caseUri = this.getResponseHeader("OData-EntityId"); console.log("Created case with URI: " + caseUri); } else { var error = JSON.parse(this.response).error; console.log(error.message); } } }; req.send(JSON.stringify(entity));

Hope this helps.

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Community Member on at

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It turns out that the request was okay all along.

It was a error in a pre create plugin we have for that entity.

Thank you very much for your help though

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