Small and medium business | Business Central, N...

Not receiving notification from external business event(s)

(1) Share

Report

Posted on by Community member

Hi,

We have a strange issue with external business events in our cloud BC tennant.

In all the logs and lists available BC is reporting events fire as expected (eg. sales order released) and reports a success to the notification url provided when subscribing via the external subscription endpoint.

What isn't happening is the request isn't actually being received by the notification Url. BC on the front end is reporting it has and has succeeded but nothing ever arrives at the destination.

The notification Url in this scenario is an AWS api gateway endpoint backing of to a Lambda function and confirmed the notification url is active and can receive requests from /the internet/.

Anyone got any pointers as i'm fast running out of ideas!

Cheers

All responses (4)

Answers (0)

Community member 4 on at

Like (0)

Report

Not receiving notification from external business event(s)

Tried the different endpoint route already unfortunately, tried different AWS hosted resources, I have tried an internet based webhooks testing service that provides public testing endpoints and I even tried Ngrok to open a tunnel to a local express api.

Unfortunately all don't receive the notification.
Suggested answer

Inge M. Bruvik 32,748 Super User 2024 Season 1 on at

Like (0)

Report

Not receiving notification from external business event(s)

Maybe you can try to use another endpoint to recieve the event so you know if your problem is on the sending or recieving end?
Community member 4 on at

Like (0)

Report

Not receiving notification from external business event(s)

Gerardo, Thanks for taking the time to reply.

We do see activity in there, see screenshots below, but nothing actually arrives to the other end :(

Notifications

Activity log
gdrenteria 12,338 Most Valuable Professional on at

Like (0)

Report

Not receiving notification from external business event(s)

Hi

If you review this option, Do you find any additional information?

Best Regards

Gerardo