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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 UCI Error...
Customer experience | Sales, Customer Insights,...
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Dynamics 365 UCI Error: The view is not available. Please contact your system administrator.

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Posted on by Euclides Pelisco Jr 133

Hi Experts,

Have you encountered this issue before?

Subgrid is working in Classic UI. But not in UCI.

I tried to update the Subgrid View from My Active Contacts View to Active Contacts. Saved and Publish.

But the subgrid view in the Classic UI is not changed and "The view is not available" error is the same in UCI. I already cleared the cache. Opened the application in other browser (Firefox).

But issue is the same.

I published the solution in the default solution. But issue is the same.

On my research I came across the solution on checking the View if Active. The view is active.

Any idea on this?

Thanks in advance.

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I have the same question (0)
  • Pradeep_Gowda Profile Picture
    Pradeep_Gowda on at

    + I would recommend to check console by pressing f12 to see if you get the Guid ID .

    + Incase if you get the Guid ID try to run the following web apiquery .

    + yourorgurl/api/data/v9.0/savedqueries(Guid ID if you get it).

    Please double check if that Guid is Active.

    Incase if you do not get the Guid ID here is what you can do :

    Go to the app designer makesure  you have the view for the subgrid in the app .

    Further if you still not able to resolve it please raise a ticket with MS since we might have to get the access to error traces and act accordingly

  • Verified answer
    Euclides Pelisco Jr Profile Picture
    Euclides Pelisco Jr 133 on at

    Solved the issue by following this reported issue

  • Yony M Profile Picture
    Yony M 16 on at

    In the App make.powerapps.com/environments access the solution :

    1. Add or Look for the view in the solution.

    2. Activate the View.

    3. Publish the Solution.

    4. Delete The Browse History and Cache. / Use Private Mode

    5. Validate that the view is showing in the form.

    Regards!

  • Suggested answer
    Krupa Mehta Profile Picture
    Krupa Mehta 10 on at

    The view might be inactive or deleted, That's why it is not fetching records from that particular section of the form... You need to set the data source view which is the active system view. Also, verify their security roles.

    To change the Data source for a particular form Go to Advanced Settings > Customizations > Customize the System > Select particular Entity > Select Particular Form > Select Tab > Select Section Properties > Set Properties windows > Data Source 

    You can select available active system views from Specify the primary data source for this list or chart.

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