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Answered

Sandbox environment cannot be created when copying from Production environment

Posted on by 457

Hi,

For some reason I can not create a Sandbox environment when copied from the Production environment

The state stays as "Preparing", and then eventually disappears from the environment list, with no errors.

Any idea?
  • Verified answer
    CarlHead Profile Picture
    CarlHead 95 on at
    RE: Sandbox environment cannot be created when copying from Production environment

    This issue is usually caused by an extension in your environment failing the dependency chain check against another extension... Microsoft validates dependency chains when creating environments.

    If you log a ticket, Microsoft will let you know which extension is causing this.

  • Verified answer
    raelhefn Profile Picture
    raelhefn on at
    RE: Sandbox environment cannot be created when copying from Production environment

    + in case if you can't create sandbox now,  open a support ticket with Microsoft.

  • Verified answer
    TeddyH Profile Picture
    TeddyH 12,868 Super User 2024 Season 1 on at
    RE: Sandbox environment cannot be created when copying from Production environment

    There was an issue with Microsoft patch yesterday. You should be able to create sandbox now.

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