RE: Allowing contacts to update their own information?
Hi Chris,
You could do it in Dynamics in a similar way:
1. Create a subscription center form, add fields to the form that you want contact to update.
2. Create marketing email 1, add dynamic content by dynamic expression,
the format is '{{contact.firstname}}' in Dynamics, which is similar to '{!Contact.FirstName}' Salesforce.
Design a card component by email designer tool with more fields data(title, phone, ctiy and street).
Attach the link to subscription center in marketing email 1.
3. Create marketing email 2, it will be sent to contacts with their updated information and could be copied from email 1.
4. Create a customer journey below:
segment -> marketing email 1 -> trigger(if subscription form in step 1 is submitted) -> marketing email 2.
In addition, we should pay attention to following things:
* Lookup field(Company Name) is not well supported currently, please only add text field to form as possible.
* In HTML mode of marketing form designer, we could add "disabled" attribute to some important input fields such as Last Name or Email to prevent contact change them.
Regards,
Clofly
