We have Microsoft Dynamics GP 10.0 Business Essential installed in our company although the implementation still hasn't finished (it's almost 8 months still not ready yet) so this is not an issue with the implementation but more on the operational side. The problem is that we have 2 type of receipts that we have to print out. One style is the cash receipt which is printed on a terminal epson printer, then there is the other receipt which is Credit which is printed on matrix printer because we have a special format for these types of customers which prints out 1 receipt with 2 carbon copies.
So the issue is that normally when I want to print something on any program even microsoft word I just press print and it allows me to select the printer but it doesn't have to be predetermined.
But with Microsoft Dynamics GP (what our implementors have showned us is)
1.- Start> control Panel > printers and faxes> right click on the printer needed and predetermine it.
2.- Enter Microsoft Dynamics GP
3.- In the tool bar go to microsoft Dynamics GP>printer configuration> select the printer> properties> quality and paper> Advanced>select the size of the paper>OK >ok.Then I can print the credit receipts but then once I have finished i have to do the same steps to reconfigure the thermal printer
Any ideas or shortcuts, to avoid the long process
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