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Service | Customer Service, Contact Center, Fie...
Suggested Answer

RSO Travel Time

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Posted on by 107

Hi,

Can you restrict how far a resource will travel when RSO runs.

I can find the below, but it seems to be specific to Schedule Assistant.

Any ideas?

pastedimage1681191446037v1.png

I have the same question (0)
  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at

    Hi Pete C,

    The current Dynamic 365 does not seem to support such a feature. Geo-fencing or geo-coding can partially restrict the location of resources:

    https://learn.microsoft.com/en-us/dynamics365/field-service/mobile-powerapp-geofence
    The scheduling assistant only automatically estimates the distance and time, and cannot be modified.

  • Suggested answer
    Pete C Profile Picture
    107 on at

    Than you for the Reply.  Greatly appreciated. cheers Pete

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