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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Quick Campaigns
Customer experience | Sales, Customer Insights,...
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Quick Campaigns

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Posted on by TU-27051209-0 8
Hi - very new to this software.
 
I'm using Quick Campaigns and wonder where my emails are stored when I send them? The campaign seems to end and I can't see the stuff I have posted anywhere.
 
Any help appreciated
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  • Suggested answer
    RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Hi,
     
    Based on your description, our team has tried to reproduce your actions, including creating MKT List, creating Quick Campaign and so on.
     
    During the reproduction process, we found that if you create a Quick Campaign for an Email campaign without any members in the MKT List, the Email campaign will not be shown in the Timeline, otherwise you can view the details of the Email in the Timeline.

     

     

     
    If you need to view the email records, you can go to the administration backend of your Dynamics 365 Marketing environment, click on the Table tab, and look for Email Table, where you can view the records of the emails you have created.

    Alternatively, you can click "Open Record" on the timeline to view the record of the email.

     

     
     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang

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