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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Sync problems
Microsoft Dynamics CRM (Archived)

Sync problems

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Posted on by Stuie 255

Hi

I have an external application (MSSQL) that I need to keep in sync with CRM on updates.

I have a problem in that when i make a save in the external application and update CRM, my plugin to update from CRM to MSSQL triggers because some of my filtered attributes have changed.

So save from app > crm triggers crm > app update.

How can stop the plugin from triggering unless its after a CRM save?

Many thanks

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  • Verified answer
    Nflannery Profile Picture
    Nflannery 360 on at

    Maybe check the modified by field,  if you are using an account to make your sdk calls you can check that the modified by user is that account in your plugin.

  • Verified answer
    Drew Poggemann Profile Picture
    Drew Poggemann 4 on at

    Hi Stuie,

    I would suggest having the external application update based on a specific user id that is not an active user in CRM application (basically use a service account approach) and then check that userid to verify where the update was initiated.

    Hope this helps.

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