Sync problems

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Posted on by Stuie

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I have an external application (MSSQL) that I need to keep in sync with CRM on updates.

I have a problem in that when i make a save in the external application and update CRM, my plugin to update from CRM to MSSQL triggers because some of my filtered attributes have changed.

So save from app > crm triggers crm > app update.

How can stop the plugin from triggering unless its after a CRM save?

Many thanks

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Drew Poggemann 4 on at

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RE: Sync problems

Hi Stuie,

I would suggest having the external application update based on a specific user id that is not an active user in CRM application (basically use a service account approach) and then check that userid to verify where the update was initiated.

Hope this helps.
Verified answer

Nflannery 360 on at

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RE: Sync problems

Maybe check the modified by field, if you are using an account to make your sdk calls you can check that the modified by user is that account in your plugin.