Microsoft Dynamics CRM (Archived)

JavaScript rendering issue

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Posted on by RARO91

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Hello,

I am coming across this error a lot

To qualify a lead or to deactivate a record in account, I always get this error below.

<html xmlns="http://www.w3.org/1999/xhtml"><body><parsererror style='display: block; white-space: pre; border: 2px solid #c77; padding: 0 1em 0 1em; margin: 1em; background-color: #fdd; color: black'><h3>This page contains the following errors:</h3><div style='font-family:monospace;font-size:12px'>error on line 1 at column 1: Extra content at the end of the document
</div><h3>Below is a rendering of the page up to the first error.</h3></parsererror></body></html>

I have tried changing browsers and tried deleting cookies and I am still coming across this error. Any leads. Please help.

Thank you!

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Community Member on at

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Hi RARO91,

please try:

1) delete full cache browser

2) launch the following command in javascript console: localStorage.clear();

Please let me know.

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Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com

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RARO91 100 on at

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Hey Francesco,

I tried both. It doesn't work.

Best,

Rachit

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Srujan K 317 on at

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Did you try Incognito/InPrivate browsing ?

Are there any additional details you can get from F12 Developer Option from Browser?

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imayur 630 on at

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What is the version of CRM?

Try this:

Go to Settings -> Administration -> System Settings

In General tab

Use legacy form rendering -> yes(or vice versa)

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RARO91 100 on at

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Srujan,

InPrivate/Incognito doesn't work. Same error. Have a look at this.

Thank you!

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RARO91 100 on at

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Hi Mayur,

Thank you!

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Community Member on at

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Hi RARO91,

i suggest to open a ticket to Microsoft, after check if your enviroment meet all the requirements (like browser, server, os [no windows xp] etc.).

Please let us know.

If you found the answer helpful, please mark as Verified

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Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com

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tw0sh3ds 5,600 on at

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Check if your "yourcrmaddress/.../Organization.svc; works. Based on error message from Developer Tools, you have 404 for "yourcrmaddress/.../web; which is used when you do some operations in CRM. Maybe your configured address is different from address that you are using to open CRM and you simply get Cross-site-scripting problem. Make sure you are not connecting to your server for example using IP address and calls to your OrganizationService are done using fully qualified domain name.

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Meng Yan on at

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Thanks Pawel Gradecki for the answer.

Just add more details for others. In my case, I can't delete record in CRM, and get error as "yourcrmaddress/.../web" 404 Not Found; My org configured as HTTPS with two web node for NLB. HTTP + (VIP / IP / fully qualified domain name) not work, but HTTPS + fully qualified domain name works well.

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tw0sh3ds 5,600 on at

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I had the same problem today - the problem was duplicate binding on IIS on port 80 - maybe this will help somebody with the same issue.

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