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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Custom Filters on Enti...
Microsoft Dynamics CRM (Archived)

Custom Filters on Entity View got removed when Going back on View page .

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Posted on by Akanksha Ranjan 460

Hi Experts,


i am facing an issue with custom filters on entity view. The issue is happening when I applies the filter on view and open any record ,Click back button, the filter that i have selected has gone.

Applying Filter :

1715.1.png

Opening record :

5047.2.png

Clicking back to go on view page:

8662.3.png

Select custom filter is not available .

Any help ?

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  • Verified answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Hello,

    I'm afraid this is how CRM works and can't be fixed without help from Microsoft. As for me it looks like a small glitch so if you interested in fixing this issue you should create an entry here crmideas.dynamics.com/ideas , vote for it and post it here to make it visible for other visitors of forum.

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at

    When ever you click back, previous grid/list refreshes itself and thats why filters are removed.

    To avoid this, instead of double clicking and opening the record directly; you should right click and open in new window

  • Akanksha Ranjan Profile Picture
    Akanksha Ranjan 460 on at

    Hi Prashant,

    I have verified this same feature in On- Premise and online trail instance but the behavior there is as  expected, the filters  remains same.

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at

    Yeah its working fine on Online, just checked it.

    Have u checked on different browsers? Mine is working on Google Chrome. Give it a try

  • Akanksha Ranjan Profile Picture
    Akanksha Ranjan 460 on at

    Yeah I have checked on IE, Edge,Mozilla,and Chrome. Its not a browser issue.

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at

    In that case you must raise a ticket to Microsoft

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