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Microsoft Dynamics CRM (Archived)

Voice of Customer

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Hi

I have a trial version of D365 for Sales and I am not able to see Voice of Customer either under solutions or Apps , is this only available for paid versions?

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  • Suggested answer
    Mahendar Pal Profile Picture
    45,095 on at

    No it's available under trail as well, Did you select "Don't customise my trial" while setting up trial ?? you can try to get it from appsource or can setup a trial again.

  • Community Member Profile Picture
    on at

    Hi Mahen

    I have tried to create two organisations one customised and one not customised , I do not see Voice of Customer in App Source or under Application Tab in Administration  , I can see Power Survey etc but not Voice of Customer - we need this for our client and need to build a POC for them 

  • Mahendar Pal Profile Picture
    45,095 on at

    Can you share for which region you are setting up this trials, I can see VOC under Application in my trial setup from India.

  • Community Member Profile Picture
    on at

    Hi Mahen

    I am in New Zealand , I have looked under Applications tab and also preferred Solutions and there is no voice of Customer 5657.Screenshot_5F00_2.png5657.Screenshot_5F00_2.png

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi,

    I already experienced it. If you are a MS partner you should create your tenant here: demos.microsoft.com

    and select the demo which will be in America(yeah I know it is far away), but it is the only trial demo where you could profit from the all Dyn 365 for sales capabilities.

    If your aren't a MS partner you should open a MS support ticket to request it.

  • Verified answer
    Mahendar Pal Profile Picture
    45,095 on at

    Hi,

    Check this :community.dynamics.com/.../preview-feature-voice-of-the-customer-surveys

    Agree Guillaume, you can reach out to Microsoft support to get this solution for you.

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