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Microsoft Dynamics 365 | Integration, Dataverse...
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Display is unnormal ratio when use look up field in chrome, edge browser

Posted on by 10

When I click "search another record" in look up field

Display is weird in chrome / edge 

6138.pastedimage1628494245705v1.png(when using chrome browser) - unnormal

8664.pastedimage1628494258231v2.png(when using firefox browser) - normal


please let me know  if there any way to solve it

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Display is unnormal ratio when use look up field in chrome, edge browser

    Hi,

    I think there is something wrong(Lack of some CSS code) when the Chrome/Edge browser loaded the system CSS of this page(You can press F12 to compare the CSS between Chrome/Edge with Firefox). This is difficult to deal with.

    Some ways to try:

    You can try to reset your Chrome/Edge browser(Export your favorites before doing this).

    You can refer to this blog Prettify Entity Form in CRM 2013/2015 – Stephanus' Blog (wordpress.com) to add the CSS to your page. 

  • Celltrion Profile Picture
    Celltrion 10 on at
    RE: Display is unnormal ratio when use look up field in chrome, edge browser

    Hi,

    I've already tried it.

    it doesn't solve the problem..

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Display is unnormal ratio when use look up field in chrome, edge browser

    HI,

    Sometimes there are some weird behaviors when you access the CRM by Chrome browser. Have you tried to clear the cache of browser?

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