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Microsoft Dynamics 365 | Integration, Dataverse...
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Error in creating agent scripts

Posted on by 10

pastedimage1613027719077v1.jpeg

Hi. what is the meaning of this error message? I encountered this one after saving the created agent scripts. Thanks.

  • Ian_P Profile Picture
    Ian_P 41 on at
    RE: Error in creating agent scripts

    The name must follow the format:

    Unique Name A unique identifier in the <prefix>_<name> format.

    Important: The following are required for the unique name:

    The prefix can only be alphanumeric and its length must be between 3 to 8 characters.

    An underscore must be there between the prefix and name.

  • Suggested answer
    Ian_P Profile Picture
    Ian_P 41 on at
    RE: Error in creating agent scripts

    The unique name must have a format that matches this:

    Unique Name A unique identifier in the <prefix>_<name> format.
    Important: The following are required for the unique name:
    • The prefix can only be alphanumeric and its length must be between 3 to 8 characters.
    • An underscore must be there between the prefix and name.
  • John Alv Lom Profile Picture
    John Alv Lom 10 on at
    RE: Error in creating agent scripts

    Thanks for helping out Mustafa Sabir. It's already working. I used a prefix then underscore in unique name field.   (e.g. test_ chatbot)

  • Suggested answer
    RE: Error in creating agent scripts

    Please remove (-) as well. Also remove them from Name field and then try.

    Thanks,

    Mustafa

  • John Alv Lom Profile Picture
    John Alv Lom 10 on at
    RE: Error in creating agent scripts

    I tried but error is still there

    pastedimage1613038397012v1.png

  • Suggested answer
    RE: Error in creating agent scripts

    Seems like this error is because you are using non alphanumeric character (/) in name/Unique-name.  Please remove the non alphanumeric characters and see if it solves the issue.

    Thank you,

    Mustafa Sabir

    Support Engineer - Dynamics 365 CE

  • RE: Error in creating agent scripts

    Thank you John, Could you please download the log file and copy its content here.

  • John Alv Lom Profile Picture
    John Alv Lom 10 on at
    RE: Error in creating agent scripts

    Exception Message: Export key attribute {0} for component {1} must begin with a letter and only consist of alpha-numeric and _.{}! characters.

    Data[0] = "msdyn_uniquename"

    Data[1] = "msdyn_productivityagentscript"

    ErrorCode: -2147088213

    HexErrorCode: 0x800608ab

    ErrorDetails:

    0: msdyn_uniquename

    1: msdyn_productivityagentscript

    ApiExceptionSourceKey: Plugin/Microsoft.Crm.ObjectModel.CustomBusinessEntityService

    ApiStepKey: 07ae6a32-7d5d-eb11-bb23-000d3a3b3859

    ApiDepthKey: 1

    ApiActivityIdKey: ce411be8-a5ce-4c73-b632-434c180cf3fe

    ApiPluginSolutionNameKey: System

    ApiStepSolutionNameKey: System

    ApiExceptionCategory: ClientError

    ApiExceptionMesageName: ExportKeyAttributeNotBeginWithLetterOrNonAlphaNumericCharacters

    ApiExceptionHttpStatusCode: 400

    HelpLink: go.microsoft.com/.../

    Activity Id: 2578a21e-737d-4c58-9ffc-1871b8cf52b3

  • John Alv Lom Profile Picture
    John Alv Lom 10 on at
    RE: Error in creating agent scripts

    Here's the show details. Thanks

    --------

    Error code: 0x800608ab

    Session Id: 2294d138-a9da-44a6-b27f-a242148ae6f0

    Activity Id: 2578a21e-737d-4c58-9ffc-1871b8cf52b3

    Time: Thu Feb 11 2021 17:51:32 GMT+0800 (China Standard Time)

    Download Log File

  • Suggested answer
    RE: Error in creating agent scripts

    Hi John, Could you please expand the "Show details" link, you will get an option to download log file. Please share the log file which will have more details about this error.

    Thanks,

    Mustafa Sabir

    Support Engineer- Microsoft Dynamics CE

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