I am trying to install the new LCS Diagnostic tool that includes the new AOS crash diagnostic part on a client's TEST environment. It is a 2 server environment (SQL server and an AOS server). I am installing it on the AOS server. I have followed the instructions to grant my user (which I am using as the service user) all of the permissions it is supposed to have, as per the TechNet article. When run the setup.exe, I enter my user and password, it goes through the paces and says starting the Diag service. Then it says it fails to start -- "Service "Microsoft Dynamics Lifecycle Services Diagnostic Service' (LCSDiagFXService.exe) failed to start. Verify that you have sufficient privileges to start system services". When cancel out of the setup operation, I open Services, I see the Microsoft Dynamics Lifecycle Services Diagnostic Service and it is STARTED. When I try to re-install, it shows that it stops the service and then attempts to start it again but it gives me the same message. I double checked and my user has Log on as a service right.
In the Event Viewer I get 3 errors. The first one is from the LCSDiagnosticService:
Service cannot be started. System.TypeLoadException: Could not load type 'Microsoft.Dynamics.AX.LifecycleManager.Diagnostic.Common.Entities.ConfigurationManagmentSettings' from assembly 'Microsoft.Dynamics.AX.LifecycleManager.Diagnostic.Common, Version=1.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.
at System.Signature.GetSignature(Void* pCorSig, Int32 cCorSig, RuntimeFieldHandleInternal fieldHandle, IRuntimeMethodInfo methodHandle, RuntimeType declaringType)
at System.Reflection.RuntimeMethodInfo.get_Signature()
at System.Reflection.RuntimeMethodInfo.GetParameters()
at System.ServiceModel.Description.ServiceReflector.ValidateParameterMetadata(MethodInfo methodInfo)
at System.ServiceModel.Description.TypeLoader.CreateOperationDescriptions(ContractDescription contractDescription, ContractReflectionInfo reflectionInfo, Type contractToGetMethodsFrom, ContractDescription declaringContract, MessageDirection direction)
at System.ServiceModel.Description.TypeLoader.CreateContractDescription(ServiceContra...
The second and third are the same and are from the MSIInstaller:
Product: Microsoft Dynamics Lifecycle Services System Diagnostic Service -- Error 1920. Service 'Microsoft Dynamics Lifecycle Services Diagnostic Service' (LCSDiagFXService.exe) failed to start. Verify that you have sufficient privileges to start system services.
Then the next event is from the LCSDiagnosticsService saying that the service Started!!
Any help would be appreciated.
Ford Wilkinson
