Hello,
My subscription center was not working due to a problem with the website page.
Once I fixed it, i modified the subscription center to match with the new page but now every time a customer clicks on unsubscribe get this error:
We're unable to verify your contact information. Make sure cookies are not blocked or use the unsubscribe link in your email.
Hi Andrea,
This isn't an expected behavior. Please file a support ticket to ensure we can assist further. admin.powerplatform.microsoft.com/
Thanks,
Will Genge, PM, Microsoft
by customer journey
Hi Andrea G.,
A quick question:
Do you send the marketing email by customer journey or click the "Send Now" button?
André Arnaud de Cal...
292,160
Super User 2025 Season 1
Martin Dráb
230,962
Most Valuable Professional
nmaenpaa
101,156