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Commerce App Returns Restriction/Override

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To anyone's knowledge is there a feature in Commerce app by which a senior user can be authorized to override a return restriction?

i.e. Junior user encounters a block trying to process a $400 return. Senior user with override functionality can override the block with their authorization, allowing the return to proceed. 
  • Suggested answer
    Shafeeque Mohammed Profile Picture
    Shafeeque Mohammed 6,139 Super User on at
    Commerce App Returns Restriction/Override
    You cannot have the override based on the values. For example, if you set maximum discount as $400 and $2000 cashier and manager permission groups. And the cashier is trying to apply a $500 discount, the POS will not ask for override. The best available option is for the cashier to suspend the transaction and manager recall it from his ID and apply discount.
    If you simply want to restrict apply discount  operation to cashier and POS to prompt for override. You can play with the POS operations. With the below configuration, if users without manager privilges use "Line Discount Amount" operation. The POS will show override prompt for manager to authorize it.
     

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