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Microsoft Dynamics CRM (Archived)

Users import issue

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Posted on by 790

dear all

i have exported all data (using DataMigrationTool) from Sandbox, and then tried to import to production, i got the following errors, knowing that all users are avaiable on both sandbox and production because they both belong to the same tenant.

please advise.

2018_2D00_07_2D00_09-11_5F00_53_5F00_23_2D00_Import-configuration-data.jpg

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  • Ahmad Saud Profile Picture
    Ahmad Saud 790 on at
    RE: Users import issue

    thanks,

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Users import issue

    Hi,

    Where is the error messages? In your screenshot, there is no error messages.

    As I know, this step is applicable only if the data that you are importing contains the user information of the source system. Enter mapping user information on the target system. You can either map all of them to the user who is running the import process or map to individual users by using a user map file (.xml). If you choose the latter, you will have to either specify an existing user map file or the tool can generate it for you. If you generate a new file, fill in the mapping user name in the New parameter for every user on the source server. Select the user map file in the tool when you are done, and click OK.

    Hope it makes sense.

    BR,

    Judy

  • Verified answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: Users import issue

    Hi Ahmad,

    Refer the link below.

    docs.microsoft.com/.../import-configuration-data

    Hope this helps.

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