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Hi,
We are using RMS 2.0 with QuickBooks Pro2013. Purchases are posting as bills to Quickbooks. But Purchase returns not posting to Quickbooks. I can see it included in the batch created and the batch posting without any errors. But i cannot see those bills in Quickbooks. Please help me to solve this issue.
Regards,
Liny
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Record a Bill Credit for the returned items:
Go to the Vendors menu, then select Enter Bills.
Select the Credit radio button to account for the return of goods.
Enter the Vendor name.
Select the Items Tab.
Enter the returned items with the same amounts as the refund check.
Select Save & Close.
Apply these steps after closing all the sessions if you are using cloud based QuickBooks.
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