RE: A different item description for the customer
To have two different descriptions of the same item in Business Central, you can use the Item Description and Sales Description fields.
The Item Description field is the detailed description that appears on purchase orders, inventory, and other internal documents. To set this up:
1. Go to the Item List page.
2. Select the item you want to set up.
3. Click on the Edit button to open the item card.
4. Enter the detailed description of the item in the Item Description field.
5. Save the changes.
The Sales Description field is the simplified description that appears on invoices and other customer-facing documents. To set this up:
1. Go to the Sales & Receivables Setup page.
2. Click on the Sales tab.
3. Scroll down to the Description section and check the box for "Use Item Sales Descriptions".
4. Go back to the Item List page.
5. Select the item you want to set up.
6. Click on the Edit button to open the item card.
7. Enter the simplified description of the item in the Sales Description field.
8. Save the changes.
Now, when you create an invoice or other customer-facing document, the Sales Description field will automatically populate with the simplified description you entered, while the detailed Item Description field will be used for internal documents like purchase orders and inventory.
