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Supply chain | Supply Chain Management, Commerce
Suggested answer

unable to view or add address in transfer order.

Posted on by 28

user is unable to add or view address in transfer order, but the address are already added to warehouse as shown in below screenshot

pastedimage1677737103212v2.png

but user is able view only one address in transfer order as shown in below screenshot

pastedimage1677737239817v4.png

pastedimage1677746835415v1.png

can someone help me in this regards

  • Pavan YNV Profile Picture
    Pavan YNV 230 on at
    RE: unable to view or add address in transfer order.

    Try Reset usage Data

    pastedimage1677817049415v1.png

  • vishal.sai.b Profile Picture
    vishal.sai.b 28 on at
    RE: unable to view or add address in transfer order.

    Yes user is looking for the address on the Transfer Header, under the From and To Warehouse FastTabs

  • Danny Bilodeau Profile Picture
    Danny Bilodeau 4,058 Super User 2024 Season 1 on at
    RE: unable to view or add address in transfer order.

    Can you clarify where the user is looking for the address on Transfer Order?

    On the Transfer Header, under the From and To Warehouse FastTabs?

    pastedimage1677750279315v1.png

  • vishal.sai.b Profile Picture
    vishal.sai.b 28 on at
    RE: unable to view or add address in transfer order.

    address expiration is set to never and its happening to multiple user

  • Suggested answer
    Mohit Rampal Profile Picture
    Mohit Rampal 12,547 Super User 2024 Season 1 on at
    RE: unable to view or add address in transfer order.

    Hi, For unable to create new and edit exiting address, try adding 'Maintain Warehouses' security privilege to User's role and publish it.

  • Suggested answer
    Pavan YNV Profile Picture
    Pavan YNV 230 on at
    RE: unable to view or add address in transfer order.

    Check whether the other addresses got expired.

    Also select the same warehouse on sales orders or other documents and check whether the user is facing the same.

    Is it happening with one user? If so try to reset the data usage so that cache gets cleared

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