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Suggested answer

Change User Name

Posted on by 247

Hi Expert, 

Seek for advice on the Change of User Name using login as global admin but I encounter an error that due to :-

Validation Results

You do not have permissions for this action on the table Email View Policy.

pastedimage1655108529216v1.png
Thank you.

Regard, 

Wei Ching 

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  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 69,510 Super User 2024 Season 2 on at
    RE: Change User Name

    Hi, Although not recommended, it is possible to directly change the username in BC SaaS.

    pastedimage1655167984206v1.png

    pastedimage1655167992586v2.png

    pastedimage1655168073768v3.png

    According to your error message, you are missing the permissions for the table below. Please add it in the Permission Set and try again.

    Email View Policy (8930)

    pastedimage1655168127587v4.png

    Or assign the EMAIL - ADMIN permission to the user.

    pastedimage1655168275521v5.png

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,419 on at
    RE: Change User Name

    If you are on SaaS version I believe you need to change the user name in Microsoft 365 (Admin Portal -> Active Users) then sync back here (Process -> Update Users From Microsoft 365)

  • Suggested answer
    Vaishnavi J Profile Picture
    Vaishnavi J 3,056 on at
    RE: Change User Name

    Hi,

    you should have security permission in order to change the Username.

    pastedimage1655121990294v1.png

    If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much

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