Unable to Delete or Share as an Administrator

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Ok this is a first. I am using a System Administrator account in our CRM Online instance but yet cannot share nor delete a personal view as the buttons are greyed out/disabled. Any ideas?

I have attempted this in IE and Firefox.

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David Jennaway 14,065 on at

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Is this a personal view or a system view ? If it's a system view, there is no concept of sharing it, and you cannot delete system views from Advanced Find. These buttons are only enabled for personal views

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abdulghaffar164 385 on at

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Hi Mordecai

As stated in below blog post personal views are beyond the purview of System Administrators. Even System Administrators cannot easily share or edit a personal view if they have not been given the appropriate privileges.

www.powerobjects.com/.../who-wore-it-best-system-views-vs-personal-views

This might help you in deleting personal views.

community.dynamics.com/.../163710

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Community Member on at

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It's a personal view.

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abdulghaffar164 385 on at

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Personal views and personal dashboards cannot be shared by System Administrators.

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PS 23,577 on at

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Hi

First of all, its wrong that personal views cant be shared by System Admin; they can very well be shared if you have created them.

Secondly, you are doing it wrong.

Follow the steps below:

Go to advanced find>>look for 'contacts'>>click on 'saved views button'>> you will see all your personal views here

Now select the view (dont click)>>click on delete or share now

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