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Service | Customer Service, Contact Center, Fie...
Answered

Booking Journal Name Empty

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Posted on by 5

Once a workorder is set to open - completed the generated booking journals have the name field left empty.

Is this the default behavior?

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  • Verified answer
    Thomas David Dayman Profile Picture
    11,323 on at

    Yeah I think the is default behaviour. You can always create a workflow which populates it on create of a booking journal?

  • S85S Profile Picture
    5 on at

    Yes, that would be possible. However it is pretty strange that this required field is not filled automatically.

  • Suggested answer
    Fannie30 Profile Picture
    2,990 Moderator on at

    Yes it strange, but it is default behavior.  

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