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Microsoft Dynamics 365 | Integration, Dataverse...
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Smart Matching voicemail emails into the system

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Posted on by 45

We have been getting emails from our phone service when someone leaves a voicemail. The email that comes in will have a mp3 attached and the text version of the voicemail. It also gives the number that it came from. I would like for the system to look for these numbers and link them to its contact so they are put where they belong and not just out in space doing nothing. They are hard to know who goes where, Here is an example of one of those emails coming in the system. 

I need it to look for the number that it came from and link it to the known contact in system with the same number. Any help would be amazing.
I am a really new Admin for d365.

I have the same question (0)
  • AddisonPayne Profile Picture
    45 on at

    anyone?

  • AddisonPayne Profile Picture
    45 on at

    Bump

  • AddisonPayne Profile Picture
    45 on at

    Bump

  • AddisonPayne Profile Picture
    45 on at

    Anyone help with this?

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