web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Google Apps integrated...
Microsoft Dynamics CRM (Archived)

Google Apps integrated with MS Dynamics CRM

(0) ShareShare
ReportReport
Posted on by Tim Dailey 440

Hello,

I'm seeking feedback from anyone that has used (or is currently using) Google Enterprise Apps (mail, calendar, etc) integrated with MS Dynamics CRM.  We currently are on Microsoft's Office Suite and looking into both cloud options (Microsoft vs. Google)

Thank you for your time and feedback.

*This post is locked for comments

I have the same question (0)
  • Tim Dutcher Profile Picture
    Tim Dutcher 2,100 on at

    Where in Tim's question did he mention he needs to integrate Google Apps with his phone system?  I think we're all ok with posts that promote a product, but only if the product's recommendation matches the requested functionality.

  • Verified answer
    Wayne Walton Profile Picture
    Wayne Walton 13,730 on at

    There is no first-party integration between Google Apps and Dynamics CRM, though I know in the past some people have used Outlook's Google Apps Sync to make Outlook the front-end for both CRM and Google Apps.  

    I suspect if you can get Google Apps to post POP3 mail, you could use the Email Router to integrate mail between the two systems, though that is rather limited.

    I believe there are some third-party integration systems out there, but I don't know how current they are, and I'm sure they're not nearly as integrated as Office 365 is with Dynamics CRM.  As in, more than just email, also document creation and storage, Outlook Groups, OneNote, etc.

    Frankly, that is one of my hard breaks when people ask me if they should use Dynamics CRM.  If they're a committed Google shop, then likely not. SFDC is much better integrated to Google, and will cause less heartache to anyone implementing it, even if I think SFDC is by itself an inferior product.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans