Skip to main content

Notifications

Announcements

No record found.

Customer Insights - Journeys forum

Unable to install Dynamics for Marketing on trial CRM Environment

Posted on by 130

Hi all!

I know that question below was already discussed on the forum, but I couldn't find an answer:

I want to configure Dynamics for Marketing on trial CRM Environment, but during configuration I get the following error:

Your selected Dynamics 365 organization entitlement doesn't match your tenant. Paid tenants require a paid organization, and preview tenants require a preview organization. 


2019_2D00_04_2D00_15_5F00_1847.png

Can you please help me with this issue? Is it possible to configure Dynamics for Marketing and Marketing portal for trial CRM?

Thank you in advance for your responses.

Boris

Categories:
  • Suggested answer
    Ghufran Profile Picture
    Ghufran 225 on at
    RE: Unable to install Dynamics for Marketing on trial CRM Environment

    Hello Boris,

    I am assuming you are trying to set up/deploy a Paid Dynamics 365 for Marketing app on a CRM trial instance. if yes, then this is not supported right now. a paid MKT app can only be installed on non-trial instances. alternatively, a trial MKT app can only be installed on a trial instance.

    if you want to do a trial for MKT app then please visit dynamics.microsoft.com/.../overview and click the Get Started to request a Marketing Trial.

    hope this answers your query

    regards,

    Ghufran

  • RE: Unable to install Dynamics for Marketing on trial CRM Environment

    I had issues with this as well.

    I had to get Microsoft to fix.

    It took them several days :(

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans