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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / UNABLE TO CANCEL 301 W...
Microsoft Dynamics RMS (Archived)

UNABLE TO CANCEL 301 WORKSHEET SO NEW WORKSHEET WILL RUN

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Posted on by Community Member

I have a 301 Style worksheet that has been running to change pricing on green tag items.  However, now that is past it's end date it continues to run.  When I issue a new worksheet it is ignored and the green tag worksheet keeps running.  Any ideas?

Actions taken so far with no resolution:

-Restarted RMS server

-Restarted Store Register #1/database

-Restarted Store firewall

-Cancelled and re-issued all style 301 worksheets several times

 

 

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  • Verified answer
    Clint Skog Profile Picture
    Clint Skog on at
    Re: UNABLE TO CANCEL 301 WORKSHEET SO NEW WORKSHEET WILL RUN

    Hello Willie,

    How many days past the end date does it run for.

    After looking through a few earlier cases with this issue I found this:

    Look for the 301 that put the items on sale. It would have a color green flag to indicate it was completed successfully. Open that worksheet and set the end date to 1 day prior to the date it is currently set to. Try to resend the worksheet. This should stop the sale.

    let me know if this works for you.

    Clint

  • Community Member Profile Picture
    Community Member on at
    RE: UNABLE TO CANCEL 301 WORKSHEET SO NEW WORKSHEET WILL RUN

    That worked!!!!!!!

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