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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Frx report manager
Microsoft Dynamics SL (Archived)

Frx report manager

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Posted on by Sharon Moore 185

I am trying to run a report book and have chose the formatted excel file file type.  When it gets to the end of the export, I get an error 988672, access denied because another caller has the file open and locked.  I do not get this message with any other file types. I would like to use the formatted excel because I want each location as a separate tab in excel. Nobody else has the file open.

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  • Toni Savage Profile Picture
    Toni Savage 260 on at

    I  have not used report books much, and I've had NO clients who do, but that does sound like a bug.  You should contact your reseller or Microsoft (if you have direct support).

     

  • IT Manager 8815 Profile Picture
    IT Manager 8815 55 on at

     We have run into the same error when using Windows Server 2008. Were you able to resolve your problem?

  • Toni Savage Profile Picture
    Toni Savage 260 on at

    I just checked KnowledgeBase... service pack 6 fixes some Excel issues (nothing mentioned about packs 7 thru 10)

    Although they don't exactly match your symptoms, it does look like that service pack addressed some Excel "issues" (and may have broken other aspects...sigh).

    SMR 22228: If a user generates a report to Formatted Excel and asks to activate the workbook, excel will not open if there is a space in the chain to Catalog ID.

    SMR 22229: If a user generates a report to Formatted Excel and says no to a chained report, Excel will not open.

  • Sharon Moore Profile Picture
    Sharon Moore 185 on at

    I installed service pack 11 and it fixed that particular problem but caused others.  I am still working on fixing those issues now.  Thanks for your response!

  • Sharon Moore Profile Picture
    Sharon Moore 185 on at

    I installed service pack 11 and it fixed this particular problem but it caused other issues that I am still tring to resolve.

     

    Thanks

  • Toni Savage Profile Picture
    Toni Savage 260 on at

    yeah... we found sp 10 to be the most stable.

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