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Hello Team
I would seek your help regarding withholding tax in Thailand.
Issue description:
After posting customer payment journal, we could not edit or update in 2 fields withholding tax certificate number and withholding tax certificate date. May I know is there anywhere to update 2 fields after posting payment journal? I don't find any such option in the AR parameters page.
If there is no out-of-box parameter to set this, then could it be achieved by extension?
Go to account receivable -> payment -> customer payment journal
Create new journal
Post Journal
Blank 2 fields: withholding tax certificate number and withholding tax certificate date.
After posting we can not edit or update in 2 fields withholding tax certificate number and withholding tax certificate date
In list “posted withholding editing’ we can edit receipt number.
Tax -> Indirect taxes -> withholding tax -> posted withholding tax editing
Customer expectation: If they missed any field they can update/ fill for their report
Kindly review the attached file and help me providing your valuable inputs
Thank you so much.
HI Saurabh,
Thank you for your answer.
Could you please guide me how to add workflow in this case?
If you have any document regarding this concern, please feel free to share to me.
Best Regards,
Julia Nguyen.
Hi,
I think if by standard behaviour system keep these field non editable then i think you need to go with extension. Or maybe add workflow so that someone review and approve and make sure these fields are entered.
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