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Hello Folks,
I am experiencing an issue with bi-directional syncing of updated values between CRM and Business Central.
Here's the process I follow:
However, the updated Bill-to Street 1 value does not reflect in the original order number in Business Central.
Is there a way to ensure that updates to address fields in CRM sync to the corresponding fields in the original Business Central order?
Any guidance would be appreciated!
To resolve the issue of updated CRM address fields not syncing back to the original order in Business Central, follow these steps:
Review Sync Mapping: Verify that the integration mapping between CRM and Business Central includes address fields for updates.
Enable Update Sync for Orders: Ensure that the sync settings allow bi-directional updates specifically for existing order records in Business Central.
Check Job Queue Setup: Confirm that the Job Queue is configured to sync updates, not just initial order creation.
Test the Sync Process: After adjusting settings, test by updating the address in CRM to see if it reflects on the Business Central order.
- Check Job Queue Setup: Confirm that the Job Queue is configured to sync updates, not just initial order creation.
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