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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Xrm.WebApi not working...
Microsoft Dynamics CRM (Archived)

Xrm.WebApi not working in new UI v9

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Posted on by Sukh Gill 967

Hi

Has anyone experienced any issues retrieving a record using Xrm.WebAp.retrieveRecord method in the new v9 Unified Interface?  I have created some JavaScript below that works fine in the classic web UI however when I use the new unified interface get errors in console 'A failure occurred in Wep Api in Dynamics 365'.  JavaScript example below:

function setSalesValue(executionContext)
{
 var formContext = executionContext.getFormContext();
 var daysDone = formContext.getAttribute("kit_daysdone").getValue();
 var salesValue = formContext.getAttribute("kit_salesvalue");
 
 Xrm.WebApi.retrieveRecord("kit_rates", "e85f60c6-1ec4-e811-a96b-0022480149c2", "?$select=kit_value").then(
  function success(result) {
   console.log(`Retrieved values: Value: ${result.kit_value}`);
   // perform operations on record retrieval
   var salesRateValue = result.kit_value;
   salesValue.setValue(daysDone * salesRateValue);
  },
  function (error) {
   console.log(error.message);
   // handle error conditions
  }
 );
}

*This post is locked for comments

  • Verified answer
    Sukh Gill Profile Picture
    Sukh Gill 967 on at
    RE: Xrm.WebApi not working in new UI v9

    Hi Arun

    Thanks for the response. I managed to resolve the issue as I was using the plural name for the entity and changing this worked.

    Thanks
    Sukh

  • Suggested answer
    Arun Vinoth Profile Picture
    Arun Vinoth 11,613 on at
    RE: Xrm.WebApi not working in new UI v9

    Can you try arrow function as you are trying to access formcontext control (salesValue) in success callback of promise.

    Xrm.WebApi.retrieveRecord("kit_rates", "e85f60c6-1ec4-e811-a96b-0022480149c2", "?$select=kit_value").then(

      result => {

      console.log(`Retrieved values: Value: ${result.kit_value}`);

      // perform operations on record retrieval

      var salesRateValue = result.kit_value;

      salesValue.setValue(daysDone * salesRateValue);

     },

     function (error) {

      console.log(error.message);

      // handle error conditions

     }

    );

  • Suggested answer
    Arun Vinoth Profile Picture
    Arun Vinoth 11,613 on at
    RE: Xrm.WebApi not working in new UI v9

    We are using these Xrm.WebApi calls in UCI app without any issues. I would recommend you to open the same app in browser & debug it in developer toolbar for any weird behavior.

    Also in mobile app you can can debug by alerts using Xrm.Navigation.openAlertDialog

    docs.microsoft.com/.../openalertdialog

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