Every time I open Outlook 2013 with only add-in CRM 2011 enabled, outlook hangs.
1. I have reinstalled Outlook add-in for CRM
2. I have Update Rollup 18 installed
3. I have cleaned up the %temp% folder
4. I have gone to diagnostics to disable synchronization
5. I open outlook.exe /safe and disable all add-in except the 2 CRM addins and it still hangs
Attached, please find the logs with tracing enabled.
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I had Symantec Enterprise Vault Outlook Add-in not updated since upgrading to Office 2013 and it was not working.
I believe Symantec Vault was somehow affecting Dynamics CRM. Even when I only had Dynamics addin enabled Outlook was crashing.
By chance I re-reinstalled Symantec Vault for Outlook to get the archived email working, and mysteriously Dynamics CRM was working okay.
I wish I could help. I'm having a very similar issue with Outlook 2013 and the Dynamics365 Outlook add-in. I've tried everything but Outlook sits in the "Processing...." state forever. Removing the configuration from the Configuration Wizard will allow Outlook to start again..but obviously that's not a fix for the issue. Did you find a resolution?
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André Arnaud de Cal...
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Martin Dráb
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nmaenpaa
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