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Offset AR customer payment with the AP invoice balance

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Posted on by Hearmin Shah

Hello,

I have two scenario where the AR customer is also having AP vendor account.

In that case, I would like to clarify the D365 configuration or document link can solve my problem.

Scenario 1:

AR invoice receive payment USD1000, but at the same time we have AP USD400. How to setup and reconcile this scenario?

Scenario 2:

AR invoice receive payment USD1000, but at the same time we have AP USD1200. How to setup and reconcile this scenario?

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BillurSamdancioglu 20,713 Most Valuable Professional on at

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Hi,

You mayb use reimbursement functionality.

learn.microsoft.com/.../reimburse-customers

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Hearmin Shah 10 on at

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Hi Billur Samdancioglu,

I have checked the link shared by you, seems nothing much I can relate on the below scenario.

Please assume AP and AR is come from same entity. They buy a service but at the same time we purchase the goods with them.

Scenario 1:

AR invoice receive payment USD1000, but at the same time we have AP USD400. How to setup and reconcile this scenario?

Scenario 2:

AR invoice receive payment USD1000, but at the same time we have AP USD1200. How to setup and reconcile this scenario?

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BillurSamdancioglu 20,713 Most Valuable Professional on at

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When you use reimbursement, balance is transferred and auto settled.

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nunomaia 25 Moderator on at

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Reimbursement functionality that allows you transferring a negative customer balance to a linked vendor account. If your customer credit balance is positive, this functionality will not cover.

You must do this procedure manually.

1 - Clear AR Balance by offsetting to AR account

2 - AP Balance is now, remaining value to be settled.

3 - Execute payment journal, to settle remaining balance.

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