web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Offset AR customer pay...
Finance | Project Operations, Human Resources, ...
Suggested answer

Offset AR customer payment with the AP invoice balance

(0) ShareShare
ReportReport
Posted on by Hearmin Shah 10

Hello,

I have two scenario where the AR customer is also having AP vendor account. 

In that case, I would like to clarify the D365 configuration or document link can solve my problem.

Scenario 1:

AR invoice receive payment USD1000, but at the same time we have AP USD400. How to setup and reconcile this scenario?

Scenario 2:

AR invoice receive payment USD1000, but at the same time we have AP USD1200. How to setup and reconcile this scenario?

 

I have the same question (0)
  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 19,280 Most Valuable Professional on at
    RE: Offset AR customer payment with the AP invoice balance

    Hi,

    You mayb use reimbursement functionality.

    learn.microsoft.com/.../reimburse-customers

  • Hearmin Shah Profile Picture
    Hearmin Shah 10 on at
    RE: Offset AR customer payment with the AP invoice balance

    Hi Billur Samdancioglu,

    I have checked the link shared by you, seems nothing much I can relate on the below scenario.

    Please assume AP and AR is come from same entity. They buy a service but at the same time we purchase the goods with them.

    Scenario 1:

    AR invoice receive payment USD1000, but at the same time we have AP USD400. How to setup and reconcile this scenario?

    Scenario 2:

    AR invoice receive payment USD1000, but at the same time we have AP USD1200. How to setup and reconcile this scenario?

  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 19,280 Most Valuable Professional on at
    RE: Offset AR customer payment with the AP invoice balance

    When you use reimbursement,  balance is transferred and auto settled.

  • nunomaia Profile Picture
    nunomaia 25 Moderator on at
    RE: Offset AR customer payment with the AP invoice balance
    Reimbursement functionality that allows you transferring a negative customer balance to a linked vendor account. If your customer credit balance is positive, this functionality will not cover. 
    You must do this procedure manually.
    1 - Clear AR Balance by offsetting to AR account 
    2 - AP Balance is now, remaining value to be settled. 
    3 - Execute payment journal, to settle remaining balance. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
CA Neeraj Kumar Profile Picture

CA Neeraj Kumar 783

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 715 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 519 User Group Leader

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans