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PO stuck in Open Status

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Posted on by Head Scratcher

Hi Folks,

I am new to Business Central and am having a few issues with the nuances of application.

I currently have a user that has 2 PO's that appear to be stuck in /Open/ status, i have been advised that clicking /cancel approval request/ will clear this and allow for a resend of approval request, however cancelling appear to do nothing and PO's remain in Open status.

any advice appreciated.

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Dynamics 365 Business Central

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Head Scratcher 3 on at

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PO stuck in Open Status

Hi Yun Zhu,

Many thanks for the response. It does have everything set up, it just seemed to move through the approval process and get stuck on open. I have since resolved the issues, as i was able to delegate to myself, which allowed me to reject and resend approvals. It was only once i was the approver i could take over that process. I had thought as an administrator I would be able to override, but that was not the case.

Sorted now.
YUN ZHU 78,817 Super User 2025 Season 1 on at

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PO stuck in Open Status

Sorry, I don't fully understand. Do you want the order to be in release status now? Have you enabled workflow?

If so, click Send Approval Request to send it to the approver again.

Or you can use the Copy Document function to create a new order and delete the old one.

Hope this helps.

Thanks.

ZHU