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Error When Creating new Bank Account in a newly set up Company

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Posted on by Benn09

Hi,

I need help on fixing the error when I am creating new Bank Account. In the No. field, I can't enter new value like "2422" for the new bank account that I want to create. It got me an Error: "Validation Results The record in table contact already exists. Identification fields and values No = "CT000001".

This is for a newly created company and the configuration packages like Charts of Accounts, G/L Accounts, Vendor, Customer, and Items were exported and imported from our Production Company.

I hope anyone can help me. See attached image

. 8231.image.png

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Mohana Yadav 60,977 Super User 2025 Season 2 on at

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RE: Error When Creating new Bank Account in a newly set up Company

Please click on the "How to report this issue" and copy to clipboard and paste the call stack here

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JodeRuiter 980 User Group Leader on at

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RE: Error When Creating new Bank Account in a newly set up Company

Good Morning!

I have found that when I am getting strange errors, if I create a Configuration Package for that table and export it to Excel, I'm able to find orphaned records.

Then, I typically remove the orphan from the Excel Config Record and reimport and the error is cleared up.

We've been using Config Packages to fix table issues for a while now.

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Valentin Castravet 30,109 Super User 2025 Season 2 on at

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RE: Error When Creating new Bank Account in a newly set up Company

In the No. Series Page, what do you have under Last No. Used for contacts? It looks like this value is not correct. If you update this it should fix your issue.

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AlyssaTessTeam 25 on at

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RE: Error When Creating new Bank Account in a newly set up Company

I have come across this also and my solution that I have found to work for us, is to go to the Contacts page, sort the page to the most recent contact and then that auto corrects the No Series for the Contact to the Last No Used.

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YUN ZHU 93,514 Super User 2025 Season 2 on at

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RE: Error When Creating new Bank Account in a newly set up Company

Hi, If you want to enter manually, please confirm the following settings.

Hope this helps.

Thanks.

ZHU

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