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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error When Creating ne...
Small and medium business | Business Central, N...
Suggested Answer

Error When Creating new Bank Account in a newly set up Company

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Posted on by Benn09 20

Hi,

I need help on fixing the error when I am creating new Bank Account. In the No. field, I can't enter new value like "2422" for the new bank account that I want to create. It got me an Error: "Validation Results  The record in table contact already exists. Identification fields and values No = "CT000001".

This is for a newly created company and the configuration packages like Charts of Accounts, G/L Accounts, Vendor, Customer, and Items were exported and imported from our Production Company.

I hope anyone can help me. See attached image

.8231.image.pngpastedimage1675852002771v1.png

I have the same question (0)
  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 61,005 Super User 2025 Season 2 on at

    Please click on the "How to report this issue" and copy to clipboard and paste the call stack here

  • Suggested answer
    JodeRuiter Profile Picture
    JodeRuiter 982 User Group Leader on at

    Good Morning!

    I have found that when I am getting strange errors, if I create a Configuration Package for that table and export it to Excel, I'm able to find orphaned records.

    Then, I typically remove the orphan from the Excel Config Record and reimport and the error is cleared up.

    We've been using Config Packages to fix table issues for a while now.

  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 31,485 Super User 2025 Season 2 on at

    In the No. Series Page, what do you have under Last No. Used for contacts? It looks like this value is not correct. If you update this it should fix your issue. 

    pastedimage1675875880826v1.png

  • AlyssaTessTeam Profile Picture
    AlyssaTessTeam 25 on at

    I have come across this also and my solution that I have found to work for us, is to go to the Contacts page, sort the page to the most recent contact and then that auto corrects the No Series for the Contact to the Last No Used.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,739 Super User 2025 Season 2 on at

    Hi, If you want to enter manually, please confirm the following settings.

    pastedimage1675906941089v1.png

    pastedimage1675906957608v2.png

    Hope this helps.

    Thanks.

    ZHU

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