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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / backup failed for server
Microsoft Dynamics RMS (Archived)

backup failed for server

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Posted on by Community Member

been getting this message when i was previously about to do backups.

how to assign the correct permission level or are there other factors?

I am logged in as an Administrator.

Thanks in advance!

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  • Community Member Profile Picture
    Community Member on at

    to add.

    i have full control of the folder to save in

    perhaps i need help on how to allow SQL server to do the same as well?

    cannot find the answer on that online...

  • Kevin Antosh Profile Picture
    Kevin Antosh 1,649 on at

    Hi!  Is the backup being done on the same computer that has the RMS database?

  • Community Member Profile Picture
    Community Member on at

    Yes.

    im doing the backup on the computer that is running the POS store operations.

    Thank you.

  • Kevin Antosh Profile Picture
    Kevin Antosh 1,649 on at

    Are you able to connect to the actual RMS Database as an Admin in RMS Admin?

  • Community Member Profile Picture
    Community Member on at

    u mean connect to Store Operations Administrator?

    Yes i am able to do so and can connect to the database as well.

  • Kevin Antosh Profile Picture
    Kevin Antosh 1,649 on at

    Might be quicker/easier at this point to seek assistance from your Microsoft Dynamics RMS Partner who can remote in and access the situation. If you do not have a Microsoft Dynamics RMS Partner, our toll free support line is 888-267-7483. Hourly support is $125/hour billed in 15 minute increments.

  • Community Member Profile Picture
    Community Member on at

    thanks for the offer! But im way over in Singapore though...

  • Kevin Antosh Profile Picture
    Kevin Antosh 1,649 on at

    Here is the contact information for Dynamics RMS support specific to Singapore: www.microsoft.com/.../assisted-support.aspx

  • Community Member Profile Picture
    Community Member on at

    hey thanks!

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