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Microsoft Dynamics AX (Archived)

Upgrading Solution Demo AX2012 R3 machines

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Posted on by 7

Hi,

We have been using the solution demo machines regularly (available here: https://mbs.microsoft.com/partnersource/global/sales-marketing/demo-tools/virtual-machines/AX2012DemoToolsMaterials), and have enjoyed having the possibility to download a complete machine to be up and running very quickly.

However, these packages are no longer updated with the latest version of AX 2012 R3, and I'm wondering what would be the best/easiest way to make sure we can demo on the latest AX version.

Upgrading to, for example the 2019 February update, requires LCS projects to be setup, but we do not have anything like that setup since these are just demo machines.

Any advise on how to upgrade these, and/or get demo VMs machines that already up to date?

Best regards / Jon

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  • Suggested answer
    nmaenpaa Profile Picture
    101,172 Moderator on at

    Since Microsoft is no more selling AX2012 (since 2 years already), I would guess they are not investing much in the demo capabilities.

    However you can easily setup LCS project in a matter of minutes, then download the latest updates and install them into the demo machine.

  • nmaenpaa Profile Picture
    101,172 Moderator on at

    Hi jonjarn, do you still have some open questions? If not, could you please mark the helpful answer(s) as verified. Thanks!

  • jonjarn Profile Picture
    7 on at

    Thanks Nikolaos, yes it seems the best way to achieve this would be via a LCS project.

    I had issues before creating such a project, since my company did not have access to all the pieces, but that has been solved now.

    So, I created a AX 2012 LCS project, and hoped I could find the download for upgrading. However, the only thing I find in LCS is the Update tile which allows me to download an application that I should run on the AX machine. This download is the same one I have found before (open on Microsoft pages), and the first thing this application wants to do, is to either a) connect to LCS, or b) select a already downloaded package.

    I tried to select a), but then it complained about me not being connected to internet. I dissambled the update application and found that it was trying to use a TLS version that was not applicable using that version of dot net that the update app was built on. Fiddling around with installing newer versions of dotnet, and installing some well selected Windows KB's, I was able to get around this.

    Now, the update application launches a new windows with an IE control inside it, that asks me to login to LCS. But, when I do so (using my corporate Azure AD account), the Microsoft login pages simply says that it could not log me in (but also states that I'm logged in ?!). The same thing happens if I launch IE manually and try to login to LCS. I installed Chrome to check, but there it works fine to login.

    I tried safe-listing all sites that are involved in the login process and also lowered the Internet Explorer security down to the lowest I could figure out, but with no luck...

    Btw, as a side note I also tried doing a Windows Update on the machine. It says it was searching for updates, and I let it run for 2 days, but it did not complete so I had to shut it down.

    Option b) would be nice (installing a downloaded package), but I cannot find such an option anywhere in LCS.

    Does anyone know how to get a hold of such a package? (for example, AX 2012 R3 CU13).

  • Suggested answer
    nmaenpaa Profile Picture
    101,172 Moderator on at

    The CU update installer in later AX2012 R3 versions is not very nice in my opinion. You can't download an update package directly, instead you must use this installer on a server where you have AX, and let it download the updates. Once you do this on one machine, you can choose to save those updates as a package, which you can then apply to other environments.

    But you need one machine where you have same AX version than in your demo system. And you need to be able to run the update installer succesfully on such machine.

  • jonjarn Profile Picture
    7 on at

    These demo machines are the only AX machines we have I'm afraid.

    Any other suggestions on how to either:

    a) get the update application to work on these old Windows Server 2012 VMs

    b) get a hold of the CU13 download package

    ?

  • nmaenpaa Profile Picture
    101,172 Moderator on at

    I'm quite sure it's possible to get the update application to work in the demo VM. Perhaps you could ask your company's IT experts for ideas? I'm afraid I don't have any specific suggestions. But something is clearly not ok in the network configuration of the virtual machine itself or the setup of the virtualization software that you use to run it.

  • jonjarn Profile Picture
    7 on at

    Yes, I have asked our IT to look at it, but so far no luck.

    Since logging into LCS works fine in Chrome, but not in IE, it's most likely not related to network config of the VM though.

  • jonjarn Profile Picture
    7 on at

    Has anyone else been able to update their VM Demo machines?

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