Credit Memo on a Job

(0) Share

Report

Posted on by DMV

1,040

Hi All-

We have only one client that uses Jobs so, my knowledge is limited. They are trying to post a sales Credit Memo from a Job. They keep getting the error "You should consume item XXXX in Job XXXX before you post Credit Memo XXXX".

Any idea what this is telling them? They are on version 5.0.

Thanks and sorry if this is really basic.

Diane

*This post is locked for comments

All responses (3)

Answers (0)

Suggested answer

Corina Soare 585 on at

Like (0)

Report

RE: Credit Memo on a Job

Hi,

This error message may occur if no negative Job Journal Entry (=neg. Job ledger Entry) has been registered before posting of a Credit Memo linked to a Job. The mirroring scenario on Sales side takes place when the user tries to post a Sales Invoice linked to a Job without first registering consumption (=pos. Job Ledger Entry).

Could you please check whether the user has registered a neg. Job Ledger Entry before trying to post the Credit Memo in question?

Hope this helps :)
DMV 1,040 on at

Like (0)

Report

RE: Credit Memo on a Job

Not sure I understand that. They have a job with 3 Planning Lines. The first is the Purchase Invoice, the second is the Sales Invoice and the third is the Sales Credit Memo, which has been created. The sales invoice was for a qty of 4 and the sales credit is for 3.

I don't understand what the error is saying about "consuming" the item, when I try to post the credit memo......
Suggested answer

Community Member Microsoft Employee on at

Like (0)

Report

RE: Credit Memo on a Job

I think it refers to post by job journal the product you want to make credit memo