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Dynamics 365 Community / Forums / Business Central forum / CC email addresses for...
Business Central forum

CC email addresses for outgoing documents

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Posted on by dkkipfer 336

Is it possible to specify CC email addresses for outgoing documents? For example, we would like to automatically copy the salespeople on all outbound invoices for their customers. I see that it's possible to specify the Send To Email in the Document Layouts for each customer, but the CC field is not included. 

Annotation-2019_2D00_06_2D00_13-095719.jpg

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  • Suggested answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    Teddy Herryanto (Th... 14,284 Super User 2025 Season 2 on at

    Not without creating extension

  • dkkipfer Profile Picture
    dkkipfer 336 on at

    For anyone else trying to do this...

    If you add ?page=2128 to the end of your instance URL you can control the CC and BCC email addresses that will show up on ALL outgoing documents. However, there does not appear to be a way to set it based on Document Type.

  • Suggested answer
    BCgs Profile Picture
    BCgs 470 on at

    I'm having the same issue, however the workaround i have come up with as the emails get sent via a 365 mailbox (if set up like that) you can set up a BCC rule in the exchange admin.

    Go to... Exchange Admin Center > Mail Flow

    *Apply this rule if... "The sender is..." (add in the mailbox sending the emails)

    *Do the following... "Bcc the message to..." (add in users to Bcc in)

    As the Invoices are being sent via a specific user it copies the emails from that sent mailbox to the required email.

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