Manual AP Payment in Work Status

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Posted on by Clyde Hall

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Using GP2010. Manual payment entry done in AP. Payment applied to an invoice and then when attempting to post batch would not post. Nothing in batch recovery and you can edit / look at the batch but will not seem to post. When you look in Payables Transaction inquiry the Invoice is in HIST but when you drill down the apply information is blank. The manual payment is in WORK and when you drill down the apply information shows the invoice that it was supposed to be applied to. Appears some glitch when posting this batch and GP did not complete the entire process. Does anyone know how to get this resolved ??

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Irfan Rasheed 550 on at

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Re: Manual AP Payment in Work Status

We also have some problem last week, which resolved via running check links.

Regards.
michelle brayton 95 on at

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Re: Manual AP Payment in Work Status

It will require SQL manipulation. The payment record needs to be removed, return the payables transaction to the open tables resetting the current amount to the correct value and ensuring that there truly is not and apply document in the tables. And then running checklinks.

Michelle