Update Dynamics 365 Portals instance from Production to Sandbox

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Posted on by Maria Oliveira

Hi everyone,

Does anyone know how to change the instance of a CRM Portal to sandbox?

I already try this and the connected instance actually change to dev but clicking on ‘Update Dynamics 365 instance’, the instance remains to prod. Besides that, when I look to sandbox solution, the installation of Dynamics 365 Partner Portal still with the status ‘Installing’. Any suggestions? I made this change last Tuesday.

Thanks.

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Arpit Shrivastava 7,518 User Group Leader on at

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RE: Update Dynamics 365 Portals instance from Production to Sandbox

Hello Maria,

I observed this in my environment, when I had updated the ‘Update Dynamics 365 instance’ and provisioned portal without having the Administrative privileges. I assume you are having Global Admin rights on Office 365.

If still you are having this issue better to raise a support ticket with Microsoft. There might be some issue at Microsoft Azure/Server end

If found useful, please mark the answer as verified.

Cheers
Arpit
https://arpitmscrmhunt.blogspot.com
Martyna 470 on at

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RE: Update Dynamics 365 Portals instance from Production to Sandbox

hi Maria, did you manage to resolve this?