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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Inaccurate Information...
Small and medium business | Business Central, N...
Answered

Inaccurate Information on Check Stubs

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Posted on by john.ellis 3,510

Hi:

During a check run, inaccurate information is displaying on the stubs of one vendor in which five checks are being cut for.  The other vendors in the run only have one check.  Fine.

For this one vendor, the stub for each of its five checks is displaying "fictitious" invoices.

Now, the client does admit that she went into the environment on her own two weeks ago, entered invoices, found that she was "doing it wrong", and created and posted corrections.

Could the stubs for these five checks simply be showing the corrected invoices?

If not, then what in the world is causing "false invoices" to appear on the stubs for this one vendor's checks?

Thanks.

John

I have the same question (0)
  • Dallefeld Profile Picture
    Dallefeld 211 User Group Leader on at

    It does sound like this a user error. I typically tell users that if they need to do a correction and the original vendor number was '12345', when they do the new invoice, make the vendor invoice number '12345.' The period will be ignored by the vendor, making it easy for everyone.

  • john.ellis Profile Picture
    john.ellis 3,510 on at

    Hi Kim:

    I have been testing with reusing the Vendor Invoice No. in the Correction Invoice, but I get a message saying that I cannot.

    Are you sure?  :)

    John

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 211 User Group Leader on at

    I use the same vendor invoice no. followed by a period. Very simple, easy for reference and virtually unseen by the vendor.

  • john.ellis Profile Picture
    john.ellis 3,510 on at

    Thanks, Kim!

    John

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