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Customer experience | Sales, Customer Insights,...
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Dynamics 365 CRM Workflows supported in new version or need to convert on Flow/Power Automate

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Posted on by 1,087

Hello,

My Client is using Dynamics 365 CRM On-Premises and Online both version and there are 100+ workflow they have created, Background +Real Time Both workflows they are using, now someone told me that Microsoft is planning to deprecated D365 CRM Classic Workflow therefore they are recommending to create the workflow in Flow(Power Automate).

7433.Flow.PNG

Can't we use this Classic Workflow for next couple of years atleast?? I know that in Power Automate there are more functionalities that's y MS recommending but if we want to use this classic workflow only for Background and Real Time then can we use or need to convert in flow??

Thinking for long time also, if MS will deprecated next year then what??

Please suggest me, what to do for this??

Thanks,

Ankit Shah

I have the same question (0)
  • Anks27 Profile Picture
    1,087 on at

    Hello,

    My Client is using Dynamics 365 CRM On-Premises and Online both version and there are 100+ workflow they have created, Background +Real Time Both workflows they are using, now someone told me that Microsoft is planning to deprecated D365 CRM Classic Workflow therefore they are recommending to create the workflow in Flow(Power Automate).

    7823.Flow.PNG

    Can't we use this Classic Workflow for next couple of years?? I know that in Power Automate there are more functionalities that's y MS recommending but if we want to use this classic workflow only for Background and Real Time then can we use or need to convert in flow??

    Thinking for long time also, if MS will deprecated next year then what??

    Please suggest me, what to do for this??

    Thanks,

    Ankit Shah

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello Ankit,

    The main gap between classing workflows and power automate flows is real-time. Power Automate can't do it now and I don't remember hearing when this gap will be addressed. I believe your customer has few years of using Classin Workflows.

  • Suggested answer
    Apeksha Shewalkar Profile Picture
    Microsoft Employee on at

    Hello There,

    There is no official announcement for deprecation but it is coming. If you have large number of classic background workflows it is better to start converting them in Flow to avoid last minute struggle is what I would recommend.

    Reference: docs.microsoft.com/.../replace-workflows-with-flows

    Thank you,

    Apeksha Shewalkar

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