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Supply chain | Supply Chain Management, Commerce
Suggested answer

POS Payment Failure

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I tried making a Transaction in POS with a Cashier Permission Group. While making the payment (irrespective of the Payment method), I get the following failure : "Calculate Total" - "The user is not authorized to perform this operation".

I checked the POS operations - Calculate Total and there are no permissions assigned to this operation.

Has anyone faced the same problem ? Some insight would be great.

Thanks.

Best Regards,

Vishnu

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  • Suggested answer
    Yu Zhang Profile Picture
    on at
    RE: POS Payment Failure

    What kind of transaction are you making? are you creating a customer order or a sales transaction?

    Have you checked the cashier permissions? under the permisson group page:

    pastedimage1597374494910v1.png

  • Community Member Profile Picture
    on at
    RE: POS Payment Failure

    yes, I have tried the POS Permissions. It works when you have the manager priveleges and not otherwise.

  • Yu Zhang Profile Picture
    on at
    RE: POS Payment Failure

    Hi Vishnu,

    Have you check Workers -> Commerce -> Pos Permissions for the worker you login?

    I suggest you to log  a case to Dynamices Commerce, Retail team for this issue.

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