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Finance | Project Operations, Human Resources, ...
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Workflow multiple approval for same user fix

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Posted on by 160

Hi
We have an extensively configured Purchase Requisition (PR) workflow featuring a conditional, two-tier approval structure consisting of Approval Set A and Approval Set B.

Workflow Logic & Rules:

  • Approval Set A: Contains multiple sequential or parallel approval steps based on specific criteria.

  • Approval Set B (Conditional): This set is triggered only if the Purchase Requisition amount exceeds 500,000. If the amount is less than or equal to 500,000, Approval Set B is bypassed.

  • Auto-Approval Conflict Resolution: A scenario can occur where the designated approver assigned in Approval Set B is the exact same manager who already reviewed and approved the step in Approval Set A.

Requirement:

If a user appears as an approver in both Set A and Set B for the same workflow instance, the system must automatically approve the step in Set B to prevent redundant approvals.

Can yu please let me know where do we need to make the changes.
I think purchreq....

Thanks,

VK

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