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Microsoft Dynamics CRM (Archived)

Annotations troubleshooting

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Posted on by 1,942

Hi all,

We have a CRM 2013 on premise version, max file upload limit is set to 32mb. This is happening only to a particular file while uploading and i receive the following error.

8345.error.jpg

Is there any way to troubleshoot with notes?

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  • Suggested answer
    RE: Annotations troubleshooting

    CRM has a setting for this.

    IIS also has a settings for this, something like a max request size, go and figure it out.

    By chancing the setting in CRM only might still hit to the same problem because IIS is blocking it. Check the IIS as well.

  • BadrinathB Profile Picture
    BadrinathB 970 on at
    RE: Annotations troubleshooting

    You can also check the windows event logs too. else as Emre suggested go for traces.

  • Emre GULCAN Profile Picture
    Emre GULCAN 2,379 on at
    RE: Annotations troubleshooting

    Hi,

    Do you have any detailed log? If you don't maybe you need enable trace and collect some details.

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