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Tax Credit Note

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Posted on by MD-04070435-0

Hi Everyone.

Really hoping someone might be able to assist.

I have two credit notes I need to apply to invoices already posted, paid and closed.

One credit note is related to a Posted Sales Invoice (already paid and closed) and the other is related to a Posted Purchase Invoice (already paid and closed).

How do I go about doing this? The vendor has already paid the money into our Business's account, so I will need to add the credit notes in order for me to do the Bank Reconciliation.

Thank you.

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Dynamics 365 Business Central

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Kamal Khakhkhar 1,409 on at

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Hii there,

as per requirement , for add same credit note you need to contact to partner as it will use other table consume. so please confirm with them.

If you found answer mark it answered.

Thank You.

Kamal Khakhkhar

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Sohail Ahmed 11,152 Super User 2025 Season 2 on at

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🔁 Sales Credit Note (Customer refunded you)

✅ Step 1: Create a Sales Credit Memo

Go to Sales Credit Memos:

Search > Sales Credit Memos

Click + New.

Fill in:

The Customer No.

Credit lines to reflect what’s being reversed.

In the “Applies-to Doc. No.” field on the line, select the posted sales invoice you're crediting.

Note: Since the invoice is already paid and closed, applying won't reduce an open balance but you can still link it historically for reporting and audit purposes.

Post the credit memo.

✅ Step 2: Record the Refund in Bank Account

Go to Cash Receipt Journal.

Choose the correct Bank Account.

Enter a negative amount (refund) with:

Type = Customer

Document Type = Payment

Document No. = Your reference

Customer = Same as credit memo

Bal. Account Type = G/L Account

Bal. Account No. = Bank Account (or leave empty depending on setup)

Post.

This way, the refund from the customer appears in your bank ledger and is available during Bank Reconciliation.

📥 Purchase Credit Note (Vise verse Case)

🧾 Bank Reconciliation

Now, when you go to Bank Account Reconciliation, the refunds will appear in your ledger entries — one from the customer (negative cash receipt) and one from the vendor (incoming payment). You can match them with the bank statement lines.

✅ Mark this answer as verified if it helps you.

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Community site session details

Tax Credit Note

✅ Step 1: Create a Sales Credit Memo

✅ Step 2: Record the Refund in Bank Account

📥 Purchase Credit Note (Vise verse Case)

🧾 Bank Reconciliation

✅ Mark this answer as verified if it helps you.

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Community site session details

Tax Credit Note

✅ Step 1: Create a Sales Credit Memo

✅ Step 2: Record the Refund in Bank Account

📥 Purchase Credit Note (Vise verse Case)

🧾 Bank Reconciliation

✅ Mark this answer as verified if it helps you.

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Subscribe to this forum!

Select categories

Leaderboard > Small and medium business | Business Central, NAV, RMS

Featured topics

Product updates