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Customer experience | Sales, Customer Insights,...
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How to pass additional values from customer journey custom channel to plugin?

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Posted on by 10

I created custom channel for customer journeys, it works correctly and creates custom channel activity entity after lead enters that custom tile. 

I would like to pass an argument to custom channel / custom channel activity or to other places, what I want to achieve is to choose on custom channel for example argument "A" to be passed and on second custom channel in this journey I would like to send "B". So in plugins I would know from which tile I received message which is necessary for me for further processing.

Are there any chance to achieve that?

I have the same question (0)
  • Wojtekg Profile Picture
    10 on at

    I thought that it could be possible to add some templates in field that I pointed on image below. Any ideas?

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