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Supply chain | Supply Chain Management, Commerce
Answered

Synchronize custom table from offline database to channel database

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Posted on by 2

I am trying to figure out how to synchronize data from a custom table in the POS offline database to the channel database after coming back online. I've been looking around for documentation, but everything I find only talks about the reverse scenario: synchronization from the channel database to the offline database.

Scenario

  1. Force POS offline
  2. Perform interactions that generate custom table data in the offline database
  3. Re-connect POS such that it is online
  4. Wait a while
  5. Custom table data remains in the offline database, is not defined in the channel database, and cannot be retrieved while online
I have the same question (0)
  • xorlogic Profile Picture
    2 on at

    This question was based off of a misunderstanding of the relationship between the offline and channel/store databases. Reading that certain transactional information was synchronized from the offline to the channel database, led to a bad assumption that other data could be synchronized as well.

    As I have come to a better understanding of the offline database I see synchronization does not, excluding the previously mentioned exceptions, occur along this path.

  • Verified answer
    huijij Profile Picture
    19,813 on at

    Hi,

    Have you solved your issue yet?Please let us know if there is something we can help you with.

  • Verified answer
    xorlogic Profile Picture
    2 on at

    Thank you, Judy. I think that I will just have to redesign my approach now that I understand the offline v. channel/store databases a little bit better.

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